Online services for paper-based Parent visa applications

Date: 25 April 2025

Previously, Parent visa applicants submitting paper applications had limited access to online tools. Now, once the Department acknowledges receipt of paper application, the applicant can import the application into ImmiAccount, making it easier to manage their application.

What has changed?

While applicants must still apply using a paper form, parent visa applicants can now manage their submitted visa application online through ImmiAccount – once their application has been acknowledged by the Department of Home Affairs.

These services help applicants save time and include the ability to:

  • upload supporting documents
  • view messages from us
  • update personal details
  • view the application’s status.

How to Import your Parent Visa Application to ImmiAccount

  • Log In to ImmiAccount
    Go to immi.homeaffairs.gov.au
    Click Login to ImmiAccount’ and enter your credentials.

  • Navigate to ‘My Applications’
    Once logged in, click on the My applications’ tab on the dashboard.

  • Click on ‘Import Application’
    On the right side of the page (or under the ‘Actions’ menu), select Import Application’.

  • Enter the Application Details
    You will need:

    • Transaction Reference Number (TRN) or File Number

    • Applicant’s date of birth

    • Applicant’s passport number

    • The type of visa (e.g., Subclass 804, 103, 143, etc.)

  • Verify and Confirm
    Double-check that all details are correct. Once submitted, the system will link the application to your ImmiAccount.

Note: This service is available for all new and existing applications, except for Parent (subclass 103) visas lodged before November 2018.

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